Support Center
Get help with our iPhone apps and games. Our support team is here to assist you with any questions or issues.
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Frequently Asked Questions
Cosmic Runner
How do I unlock new characters?
Collect cosmic gems during gameplay to unlock new characters in the shop. Each character has unique abilities and visual effects.
Game Center not working?
Ensure you're signed into Game Center in your device settings. Restart the app after signing in to sync your progress.
StarTracker Pro
Camera permissions not working?
Go to Settings > Privacy & Security > Camera and enable permissions for StarTracker Pro. The app requires camera access for AR features.
Stars not appearing correctly?
Ensure location services are enabled and you're in a dark area with minimal light pollution. Calibrate your device by moving it in a figure-8 pattern.
Galaxy Defense
How do I restore purchases?
Tap the "Restore Purchases" button in the shop menu. Ensure you're signed into the same Apple ID used for the original purchase.
Game running slowly?
Close other apps running in the background and ensure your device has at least 1GB of free storage. Lower graphics settings in the game options if needed.
Troubleshooting
Common Issues
- • App crashes on startup
- • In-app purchases not working
- • Performance issues
- • iCloud sync problems
- • Audio/sound issues
Quick Fixes
- • Restart the app
- • Update to latest version
- • Restart your device
- • Check available storage
- • Verify internet connection
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